Episodes

Product data used to be a back-office chore. Now it decides whether an AI recommends you, whether a customer can find a replacement part, and whether you show up in the consideration set at all. Most teams have no real picture of what is happening down in that foundation. ㅤ Floyd Blaikie hosts this ...

Swagelok is running 97% of order to cash through automated multi-agent AI, lifting purchase orders straight into SAP. Most manufacturers and distributors are still walking printouts from one desk to another. The distance between those two sentences is the whole episode. ㅤ Matt Johnson and Floyd Blai...

Everyone feels the ceiling before they can name it. The channels keep multiplying, the attributes per product keep growing, and the whole operation is held together by workarounds and one very large spreadsheet. On this episode of Data vs. Commerce, hosts Matt Johnson and Floyd Blaikie from Pivotree...

Every pitch for agentic commerce opens with the model. Which frontier lab it runs on, how smart it is, how many PhDs sit behind it. This episode argues the model is the part that matters least. ㅤ Hosts Matt Johnson and Floyd Blaikie of Pivotree 's Data vs. Commerce sit down with Anatolii Iakimets , ...

Every AI conversation in distribution right now assumes the data underneath is ready to be acted on. Most of the time, it isn't. Matt Johnson hosts this one solo, with Floyd Blaikie out of the studio, joined by Ryan Smith , an account executive at Pivotree , fresh off the Applied AI for Distributors...

Field sales is the part of commerce that data never quite reaches. The rep has the relationship, the context, and forty years of counter knowledge, and most of it dies in a notebook nobody reads. This episode is about closing that gap. Matt Johnson calls in from the AI for Distributors event in Chic...

The catalog looks right, the website takes the order, and then the promise falls apart somewhere between the click and the dock. That gap between what a screen shows and what actually ships is where this episode lives. Matt Johnson and Floyd Blaikie sit down with Keith Gorney , OMS Practice Director...

A customer asks ChatGPT how to fix his style, gets sent to three stores, and nobody on the retail side can explain why those three and not the other thirty. That gap is where this episode sits. Matt Johnson and Floyd Blaikie talk with Dan Ornstein , Retail Industry Leader at Pivotree , about how lar...

Every analyst call this quarter runs on the same promise about AI: fewer humans, same output. Matt Johnson and Floyd Blaikie don't buy it, and neither do this episode's guests. Floyd sits down with Pivotree CEO Bill Di Nardo and chief architect Joel Farquhar to make the case for what they call real ...